Services / Brand Health Tracker
Ehrenberg-Bass Institute Framework

Your brand is
always moving.
Your tracker should be too.

Traditional Brand Health Trackers are slow, expensive, and built on assumptions. Muhimma's BHT is always-on, community-powered, and grounded in the Ehrenberg-Bass Institute framework — measuring the metrics that actually predict growth, not the vanity metrics that feel reassuring.

Find the right BHT for you ↓ See what we measure ↓
8 components of every Muhimma BHT
01
Understanding the Category & Its Buyers
02
Category Understanding
03
Measuring & Building Mental Availability
04
Measuring Physical & Digital Availability
05
Assessing Distinctive Brand Assets
06
Marketing Effectiveness
07
Competitive Landscape
08
Recommended KPIs for Sustained Growth
The Problem

Traditional trackers are full of metrics that feel good but predict nothing.

As Jenni Romaniuk of the Ehrenberg-Bass Institute puts it: most BHTs are "bloated, expensive, and filled with vanity metrics that don't provide a clear path to sustainable growth."

They run quarterly — markets move daily

Brand perception can shift in weeks. A quarterly tracker that arrives 8 weeks after fieldwork is not a health monitor — it's an autopsy report.

They measure awareness — not purchase triggers

"Do you know this brand?" is the wrong question. The right question is "Does this brand come to mind when you need this product?" — and traditional trackers never ask it.

Panels are unverified — results can't be trusted

Most tracking studies use anonymous online panels with no identity verification. For tracking that informs budget allocation, the data must be real. Muhimma's community is identity-verified.

Priced for multinationals — unaffordable for challengers

Many brands skip tracking entirely because bespoke studies are too expensive. A brand that doesn't track doesn't learn — and that gap compounds over time against better-resourced competitors.

The Muhimma BHT Principle

"Design for the category.
Analyse for the buyer.
Report for the brand."

This guiding principle from Jenni Romaniuk corrects the three core flaws of conventional tracking. It ensures the study captures the full competitive landscape, focuses on the buyer segments that predict growth, and interprets results in the context of brand size — preventing misreading of data as either crisis or complacency.

Design for the Category
The tracker works for any brand in the category — unbiased sample, comprehensive brand list. Avoids narrow, brand-centric views and captures the full competitive landscape.
Analyse for the Buyer
Focus on buyer experience — non-buyers, light buyers, avoiders — not just demographics. Identifies leading indicators for growth often hidden in non-buyer memories.
Report for the Brand
Interpret metrics in context of brand size and market share. Prevents misinterpretation — distinguishing true red flags from normal patterns of smaller brands.
Muhimma Brand Health Tracking — in numbers
7+
Years running BHT studies
across KSA & UAE
60+
Active brand clients across
FMCG, QSR, Retail & more
400K
Verified consumers powering
every wave of fieldwork
70+
Combined years of regional
market research expertise
5 of 5
First-ever clients are
still clients today
What Every Muhimma BHT Measures

Eight modules. One integrated view of brand health.

Both BHT variants cover the same eight information areas — structured in three research phases — because growth is never the result of one metric in isolation.

Phase 1 — Qualitative Foundation
01

Understanding the Category & Its Buyers — CEP Mapping

Before measuring anything, we map the complete universe of Category Entry Points for your market. Through 30 in-depth online interviews, we uncover every situation, need, and moment that triggers a purchase — using the 7Ws framework.

Why do they buy? When do they buy? Where do they buy? With/for whom? With what? How feeling?
Phase 2 — Quantitative Measurement (900 verified community members, 2–3× per year)
02

Category Understanding

CEP quantification, purchase & usage behaviors — penetration, frequency, and brand repertoire tracking.

Penetration Frequency Repertoire
03

Mental Availability

Measures MMS, MPen, Network Size, Share of Mind, and Mental Advantage Analysis — the metrics with a proven, causal link to market share.

MMS MPen Network Size Share of Mind
04

Physical & Digital Availability

Measures Presence, Prominence, and Portfolio in both physical retail and digital channels — including findability, visibility, and purchase convenience.

Presence Prominence Digital Distribution
05

Distinctive Brand Assets

Measures Fame and Uniqueness of your and your competitor brands' sensory assets — logo, colour scheme, packaging, visual elements — and plots them on the diagnostic Fame vs. Uniqueness grid.

Fame score Uniqueness score Asset grid
06

Marketing Effectiveness & DBAs

Measures campaign reach, brand attribute associations vs. competitor brands, and whether communications are building the right memory structures or inadvertently building a competitor's.

Campaign reach Attribute association
07

Competitive Landscape

Brand equity, funnels, maps, cross usership, etc.

Brand equity Funnels Imagery Cross usership
08

Brand Growth Drivers

KPI recommendations based on study findings — connecting every module's output to prioritised actions for sustained brand growth.

KPI mapping Growth levers Recommendations
Phase 3 — Social Listening (continuous, runs in parallel)
Sentiment Analysis
Continuous tracking of positive, negative, and neutral brand mentions across public social media channels
Share of Voice
Volume of brand conversations relative to competitors and the broader category
CEP Contextualisation
How brand conversations align with the CEPs identified in qualitative research — which buying occasions generate the most organic discussion
Not ready for a proposal yet?

See what a Muhimma BHT report actually looks like.

Talk to us about how our findings are structured, what the dashboard covers, and how insights translate into marketing actions. No commitment required.

Distinctive Brand Assets

Is your marketing
building your brand —
or a competitor's?

A brand cannot build strong memory structures if it's not noticed and correctly identified first. Muhimma's DBA module tests every key sensory asset — logo, colour scheme, packaging, visual elements — in a context that includes competitor assets.

Each asset is measured for Fame (% of category buyers who link it to your brand) and Uniqueness (% who link it only to your brand). Results are plotted on the diagnostic grid to give actionable guidance: amplify, protect, fix, or retire.

The key risk this catches
Marketing spend that uses generic visual elements (common colours, non-distinctive shapes) can inadvertently build memory structures for the category leader rather than your own brand. The DBA grid identifies this before significant budget is wasted.
The Distinctive Asset Grid
Low Uniqueness High Uniqueness
High Fame ↑     Low Fame
Watchout
High Fame, Low Uniqueness. Familiar but generic — buyers recognise it but don't link it only to you. Risk of building competitors' memory structures.
Hero
High Fame, High Uniqueness. Strong, hard-working assets. Use consistently and prominently across all communications.
Nurture
Low Fame, Low Uniqueness. Not well known or distinctive. Evaluate whether to invest in building or retire.
Amplify
Low Fame, High Uniqueness. Distinctive but not widely known. Increase exposure — these assets have high growth potential.
Two Variants

Which BHT is
right for you?

Both variants cover the same six information areas. The difference is in how the study is designed, who it's built for, and what it costs.

CUSTOMISED BHT

Built entirely around
your brand, your category,
your competitive set.

A fully bespoke tracking study designed from the ground up for your brand. Every CEP is uncovered through your own qualitative fieldwork. Every competitor on the questionnaire is relevant to your market. Every metric is benchmarked against your specific category.

30 qualitative IDIs — CEP map built specifically for your category and market
Sample of 900 (600 core + 300 booster) — run 2 or 3 times per year
Full 7-module quantitative survey across all 6 BHT components
Continuous social listening — sentiment, Share of Voice, CEP contextualisation
Detailed wave report + Executive Strategy Workshop + Interactive Dashboard
12-week foundational wave — subsequent waves on faster timeline
Best for
Brands who need a fully proprietary, bespoke intelligence system — and want to own their CEP map as a competitive asset.
Get in Touch →

No commitment · 30-min call · Proposal within 2 business days

Most Popular for Challenger Brands
SYNDICATED BHT

Enterprise-grade tracking
at challenger brand pricing.

Designed for the category. Analysed for the buyer. Reported for the brand. — Jenni Romaniuk

The syndicated BHT runs the same rigorous study across multiple brands in the same category — sharing the cost of fieldwork while each brand receives its own proprietary analysis and reporting. Same methodology, same sample quality, fraction of the investment.

Category-level CEP map — the tracker is built for the category, not for any single brand's biases
Full competitive landscape — all major category brands included, not just the ones you asked about
Analysed for the buyer — non-buyer and light buyer insights that reveal growth opportunities invisible in brand-centric analysis
Reported for the brand — metrics interpreted in context of your brand size, so you know what's normal vs. a true red flag
Monthly insights — continuous intelligence, not quarterly snapshots. Know before your competitors do.
Cost-sharing model — all brands in the syndicate share fieldwork costs, dramatically lowering entry investment
Best for
Challenger brands and growth-stage businesses who want continuous, scientifically rigorous brand intelligence without the investment of a fully bespoke study.
Get in Touch →

No commitment · 30-min call · Next wave dates shared on request

Feature
Customised
Syndicated
CEP mapping approach
Proprietary (30 IDIs, yours alone)
Category-level (shared, unbiased)
Fieldwork sample
900 (600 core + 300 booster)
Category sample, cost-shared
Competitive benchmark
Your chosen competitors
Full category landscape
Tracking frequency
2–3× per year
Monthly
Reporting
Full report + workshop + dashboard
Brand-specific report + dashboard
Investment level
Bespoke pricing
Significantly lower — cost-shared
What You Receive

Three deliverables designed for action, not filing.

Interactive Insights Dashboard

A live, online dashboard covering all BHT modules. Filter by consumer segment (buyers vs. non-buyers), toggle between Mental Availability, Physical Availability, and DBA views. Your team can explore the data at any time, not just at wave delivery.

Detailed Wave Report

Following each wave of research, a full integrated analysis report is delivered — with deep-dive chapters on each module, CEP growth opportunities, competitive landscape review, and social listening analysis aligned to the mental availability findings.

Executive Strategy Workshop

A collaborative session following each wave to discuss implications and translate findings into concrete marketing actions. Not just data delivery — a structured conversation about what to do next and how to allocate the budget with confidence.

Stop tracking
what feels reassuring.
Start measuring what predicts growth.

Both BHT variants are grounded in the Ehrenberg-Bass Institute framework and powered by 400,000 identity-verified community members across KSA and UAE. Tell us about your brand and we'll recommend the right approach.

Get in Touch → Compare BHT variants again ↑

No commitment · 30-min call · Regional specialists · KSA & UAE